Shipping & Returns

Shipping

Most orders are processed and shipped within 1–3 business days, unless otherwise noted on the product listing.

Greeting cards and other lightweight items may ship via USPS First-Class/letter mail, which helps keep shipping costs low. Please note that letter mail may not include tracking.

Estimated delivery times are not guaranteed and may vary during holidays, severe weather, or periods of high postal volume.

If your order seems unusually delayed, please contact us at hello@inconceivablegifts.com and we’ll help make it right.

Returns & Exchanges

Because many of our products are handmade, made to order, or personalized, we generally do not accept returns for change-of-mind purchases.

If your item arrives damaged, defective, incorrect, or incomplete, please contact us as soon as possible with your order number and a photo of the issue. We’ll work with you on a replacement or other appropriate solution.

Personalized or custom items cannot be returned unless there is an error or defect.

Lost or Missing Orders

If your order has not arrived within a reasonable time after the expected delivery window, contact us at hello@inconceivablegifts.com.

For orders shipped without tracking, we may ask you to confirm your shipping address and allow additional postal time before issuing a replacement or refund.

Questions?

Questions about an order, shipping, or returns?

Email us at hello@inconceivablegifts.com.